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Frequently asked questions
Order any product from our website and leave your current iceQR 5 digit serial number in the "Notes to seller".
Go to the support page and use the "Update" option.
Starting in August 2025, all iceQR codes with serial numbers ranging 02400 to 24400 will be retired. To continue using our service, you can replace your iceQR products within the next 12 months at a 40% discount. To qualify, you must have a registered account with serial number ranging 02400 to 24400. To receive your 40% discount code, please send us a message with your serial number.
If you no longer wish to use your iceQR, simply cancel your renewal HERE, and your account will automatically lapse in August of next year
First published, August 2024
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